We offer a full refund for items purchased through our website if returned within 30 days of delivery. Items must be in new, unused condition and packaged in the original or similar packaging. If you purchased your item from one of our retail partners, please contact the retailer directly to arrange your return.
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Refunds
All returned items are carefully inspected, and only items in resalable condition will be refunded. Refunds will be processed back to your original payment method within 10 business days of receiving your return. The return shipping fee, based on your chosen return method, will be deducted from your refund to cover shipping costs.
Return fees:
- Collection by courier: €20 per item
- Drop-off at a parcel shop: €10 per item
For more details, check out our FAQs.